Terms fixed at opt-in
We show the key terms before you opt in, and the terms in place at that moment are the ones we honour. Changes to an offer apply going forward only, unless law, fraud prevention or security calls for immediate action.
Oreels Casino
Welcome to Oreels Casino UK, the home of O'Reels, our online casino with hundreds of slots, from classic fruit machines to feature-packed video slots, plus digital table games and a live casino.
- Welcome offer
- 25% first deposit match
- Reward
- Up to £50 in cash
- Minimum qualifying deposit
- £20
- Wagering
- 10x the bonus
Our welcome offer
New players get 25% on top of their first deposit, up to £50, and the reward is paid as cash once the wagering is done.
- Create your account and confirm you are 18 or over.
- Make a first deposit of £20 or more.
- Meet the wagering requirement with your stakes on the slots that count.
- Claim the reward in the Account section and it drops into your cash balance at once.
| Term | Detail |
|---|---|
| Who can claim | New account holders, first deposit only |
| Wagering | 10x the bonus amount |
| Time limit | 28 days from your first deposit |
| How many times | Once per person, household and device |
| First deposit | Bonus | Wagering to unlock |
|---|---|---|
| £20 | £5 | £50 |
| £50 | £12.50 | £125 |
| £100 | £25 | £250 |
| £200 | £50 | £500 |
Only stakes on Play'n GO slots move the wagering forward, such as Rich Wilde and the Book of Dead, Legacy of Dead, Reactoonz, Fire Joker and Legion Gold and the Throne of Dead, while games from every other studio do not.
The bonus stays active until you cancel it or it expires. You can top up again to keep wagering, and deposits or withdrawals made while it runs leave the requirement as it was.
How our promotions work
Every promotion we run follows one order of rules. The offer's own terms come first, then our Bonus and Promotions Terms, then the general account terms.
One per household
Unless a promotion says otherwise, each one is limited to one per person, household, home address, device, payment method, phone number and email address on each site in our network.
Verified players
Bonus eligibility depends on passing verification and playing from a lawful location.
Withdrawing early
While wagering is open, withdrawals of bonus funds and the winnings they produce are restricted as each promotion sets out. If you withdraw early, we remove the unconverted bonus and its winnings as that promotion's terms provide, while your cash stakes and cash winnings from genuine play stay yours.
Expiry
Unused bonus funds and unfinished promotions expire when each offer says they do, with no cash alternative unless the law requires one.
Play that breaks bonus rules
Betting both sides of the same round, covering 24 or more roulette numbers or all three dozens, systems such as Martingale, Fibonacci or Labouchere, qualifying with a high stake and then cutting it sharply, automated play and using several accounts all count as bonus abuse.
If rules are broken
We pause the promotion while we look at the play. Where rules were broken we can remove the bonus, void winnings from the breach, restrict or close the account and leave it out of future offers. Cash from genuine play is not withheld.
Tracking progress
Your current bonuses and wagering progress show in My Account, and every live offer sits on our Promotions page.
Drops & Wins and new slots
Drops & Wins from Pragmatic Play runs on participating slots in our lobby. It is a network-wide promotion with more than £25,000,000 to be shared across over 5,000,000 prizes through daily tournaments and a weekly prize wheel.
- Open any participating Pragmatic Play slot and opt in through the welcome pop-up.
- Opt in again every week, because each opt-in covers one Wednesday to Wednesday cycle.
- Play real-money spins, with a stake of at least £0.05 for tournament points.
Daily tournaments rank players by points from qualifying spins with a win multiplier greater than one, so a spin that pays 20 times the stake adds 20 points, subject to rounding. Jackpot wins do not count. Points reset with each new tournament, and only your first 5,000 qualifying spins in each tournament count. There are 500 cash prizes every day, with no wagering and no withdrawal restrictions on them.
| Daily tournament place | Cash prize |
|---|---|
| 1st | £3,000 |
| 2nd | £2,000 |
| 3rd to 4th | £1,000 |
| 5th to 10th | £500 |
| 11th to 20th | £200 |
| 21st to 40th | £100 |
| 41st to 80th | £50 |
| 81st to 160th | £20 |
| 161st to 300th | £10 |
| 301st to 500th | £5 |
On the weekly wheel, any real-money spin can drop a wheel piece. Collect all three and the wheel spins for a multiplier prize of up to 100,000x your bet, worked out on a stake of no more than £2. One or two pieces win nothing on their own and reset when the week ends, and each player can take two wheel prizes per week at most.
Burn In Hell Hold and Win
A new release from 1X2 Network with a Mega Jackpot worth 5,000x your bet. The same wave of 1X2 Network titles brings 3 Porky Banks Hold & Win with 25 win lines and free spins, and Wheel Of Porkies, where Piggy Coins set a giant wheel spinning above the reels.
Halloween slots
For the season, spooky-themed slots gather in their own Halloween category in the lobby, so the whole set is one tap away.
Slots, table games and live casino
Our lobby is split into Popular, Hot Slots, New, Drops and Wins, Slots, Irish Slots, Megaways, Slingo, Halloween, Instant Wins and All Games, so you can jump straight to the style you like. Our games come from licensed studios that use certified random number generators, and they are independently audited for fairness. Each game's help menu carries its rules and return figures.
Video slots
A random number generator decides every spin, and each slot shows its RTP, a theoretical figure for what may be paid back to players over a long period. A 95% RTP means £95 of every £100 staked may be returned over the long term, as an average across many sessions. It does not predict your individual results.
Jackpot games
Jackpots come fixed or progressive. A fixed jackpot pays a set amount, while a progressive one keeps growing each time the game is played until someone lands it.
Table games
Digital roulette and blackjack run on the same random technology as our slots. European roulette has 37 spaces numbered 0 to 36, with tables such as Roulette Nouveau and European Roulette Platinum.
Live casino
In our Live Casino, croupiers deal blackjack, roulette, baccarat and other table games on screen. Blackjack fans can switch between live dealer and RNG versions.
These favourites sit in our main lobby grid.
- Big Bass Splash
- Rich Wilde and the Book of Dead
- Big Bass Bonanza
- Gates of Olympus
- Sweet Bonanza
- Reactoonz
- The Dog House
- Wolf Gold
Stake ranges differ from game to game, so compare the stakes and paylines below.
| Game | Studio | Stake per spin | Paylines |
|---|---|---|---|
| Goldstar Express | Iron Dog Studio | £0.20 to £5.00 | 20 |
| Club Tropicana | Pragmatic Play | £0.12 to £1.92 | 12 |
| Almighty Mustang Express | Blueprint Gaming | £0.10 to £5.00 | 20 |
| Bass Rewards Bonanza The Golden Catch | Gaming Corps | £0.10 to £5.00 | 10 |
Bet levels and maximum wins can change at any time, and because every result comes down to chance, no strategy guarantees a win.
Game studios in our lobby
Our slots, Slingo and instant games come from these studios.
- Pragmatic Play
- Play'n GO
- Relax Gaming
- Hacksaw Gaming
- Big Time Gaming
- Blueprint Gaming
- Booming Games
- Wazdan
- Slingo
- Inspired
- Bragg
- Net Gaming
- G Games
- Gaming Corps
- Iron Dog Studio
- Gaming Realms
Pragmatic Play also runs the Drops & Wins tournaments, and Gaming Realms is behind Slingo titles such as Slingo XXXtreme Express.
Deposits and withdrawals
You can pay with Visa or Mastercard debit cards, Trustly bank transfer, Pay By Mobile through Fonix, Google Pay and MuchBetter.
- Visa
- Mastercard
- Trustly
- Bank Transfer
- Pay By Mobile
- Fonix
- Google Pay
- MuchBetter
Debit cards and MuchBetter handle both deposits and withdrawals. Trustly moves money straight from your bank, with no card details shared. Pay By Mobile adds a deposit to your phone bill, usually cannot be used to withdraw, and your network provider may charge an extra fee.
Deposits
Log in, press Account, then Deposit, pick a method and an amount, and follow the steps on screen. Always use a method in your own name. Some banks take a little longer to show a deposit, and if one seems late we may ask for a statement screenshot to trace it faster.
Withdrawals
Press Account, then Withdraw, and follow the steps. We pay out to the last method you deposited with wherever we can. If you can show you no longer have access to that method, or a payment to it fails, the money goes to a bank account in your name, subject to checks.
| Withdrawal detail | Amount or time |
|---|---|
| Minimum per request | £10 |
| Amounts below £10 | Request through live chat |
| Maximum per transaction | £10,000 |
| Average processing time | Under 4 hours |
| Paid instantly | More than half of all withdrawals |
Processing time can vary with the size of the withdrawal.
Payment methods we cannot accept
Company cards, credit cards, including credit cards used through an e-wallet or payment intermediary, cryptocurrency, prepaid credit cards and anyone else's payment method are not allowed. If we find one has been used, we confiscate winnings above a zero net deposit position, and in a losing position we return only the remaining balance.
Your balance
Your account is not a bank account, so balances earn no interest and we never offer credit. Payments sent to wrong details you entered cannot be reversed. We defend chargebacks by default, and one raised in bad faith suspends the account.
Joining, login and your account
To join you must be 18 or over, live in the UK and hold just one account with us. If you have had an account here before, you cannot open a new one.
- Press Join and enter your name, address and date of birth.
- Choose a username and password, and set security questions if asked.
- Complete verification to unlock the full game list, deposits and your preferences.
Verification checks
The law requires us to confirm your age, identity, address and location, and at times your financial circumstances and the source of your funds. We may verify your details electronically, and these checks may leave a soft footprint that does not affect your credit standing.
Documents we accept
Photo ID can be an unexpired UK driving licence, UK passport, UK armed forces ID card, other UK government photo ID or a passport from another country. Proof of address can be a government or NHS letter, a bank statement, a utility bill for a fixed service or a council tax bill, dated within 3 months. All four corners must be visible, and citizen cards are not accepted.
Checks and withdrawals
Sometimes a check only becomes necessary when you ask to withdraw, and we may hold the payment until it is complete. We never ask for documents just to delay a payout, and we release funds promptly once checks are complete and it is lawful to pay. A document request is routine, not a sign of suspicion, and we will not ask for the same document twice.
Affordability questions
Now and then we may ask about your job and income, backed by a bank statement or payslip. We will not contact your employer.
Oreels Casino login
Use the Login button with your username and password. If you forget it, choose Forgot Password? on the sign-in page and follow the reset link we email you. To change it, open Account, tap the settings icon and pick Change Password.
Inactive and dormant accounts
After 12 months with no login or play, an account becomes inactive. We charge no inactivity fees and ask you to verify again before reactivating it. After 24 months we close it and return any positive balance to your last payment method where we lawfully can, or hold it safe for you to request if that payment cannot go through.
Closing your account
Ask by live chat or email at any time and we close it within 24 hours, or close it instantly yourself from your account. We return a positive real-money balance to your last used payment method where possible, subject to verification, withdrawal checks and any grounds we have for withholding funds. Our support team can reopen the account later.
Marketing choices
Switch email and SMS messages on or off under Account, Account Settings, Communication Preferences. An opt-out can take up to 72 hours to reach every system.
Oreels on your phone
Download our app from the App Store on iPhone or from Google Play on Android. The limits and breaks you set are applied to your account itself, not to a single device.
Safer gambling tools
Our tools live in the Safer Gambling section of your account, and you can switch them on at any time.
Deposit limits
Set a daily, weekly or monthly cap on the total you pay in. Withdrawals do not free up the limit, so with a £1,000 limit and £900 deposited you have £100 left even after cashing out. Daily limits reset at midnight UTC, weekly ones on Monday and monthly ones on the first of the month.
Loss limits
A loss limit caps what you can lose from cash play over a rolling 24 hours, 7 days or 30 days. Play already inside the window counts as soon as you set the limit, so a £500 daily limit set after losing £350 in the past 24 hours leaves £150. Bonus funds are left out of the sum.
Changing a limit
Lowering a deposit or loss limit you set yourself works as soon as we register it. Raising or removing one needs a cooling-off period of at least 24 hours, after which you confirm the change.
Take a break
Lock your account for anything between 24 hours and 30 days. It unlocks by itself when the period ends.
Self-exclusion
Choose 6 months or 1, 2, 3, 4 or 5 years, in your account or through live chat or email. We action it within 24 hours, it covers every site on our network and it cannot be cancelled once active. We return any positive cash balance unless the law or a competent authority requires us to withhold it.
Coming back
When the period ends, the account stays excluded for a further 7 years unless you ask to return. Returning involves identity checks, a safer gambling assessment, a phone call and any outstanding checks. Wait 24 hours after the call, then confirm by email or live chat that you still want to return, and complete the process within 30 days of the call or start again.
GamStop
Register with GamStop to block participating British gambling sites in one go. We cannot lift or shorten a GamStop exclusion, and your account stays blocked until GamStop confirms removal and we complete any required checks.
Reality checks and activity reminders
Reality checks pop up on screen to show how long you have been logged in. We also prompt you to look over your account and transaction history at least every 6 months, or every 1 or 3 months if you prefer.
Protecting young people
Gambling under 18 is a criminal offence. Filters such as Net Nanny, SentryPC and Cybersitter help keep children off gambling on shared devices, and you can tell our support team if you think someone under 18 has access to an account.
Free, confidential help
GamCare runs the National Gambling Helpline on 0808 8020 133 and an online self-assessment whose answers we never see. GamStop is on 0800 138 6518, and BetBlocker, Gambling Therapy and BeGambleAware offer further support.
We also watch for signs of harm and may get in touch, apply a tool or restrict an account when our safer gambling duties call for it.
Licence and the company behind Oreels
We are operated by Betable Limited, licensed and regulated in Great Britain by the Gambling Commission.
- Gambling Commission licence
- 23328
- Company number
- 07080629, registered in England
- Registered office
- Suite 2.01, Colony Jactin House, Hood Street, Manchester M4 6WX
- Software platform
- Grace Media (Gibraltar) Limited, licence 57869
We keep customer money in bank accounts separate from our company funds. Under the Gambling Commission's customer funds insolvency system we class this arrangement as not protected. That means if the business became insolvent, those funds would form part of its assets and might not be repaid. We set this classification ourselves, and it should not be taken as approved by the Gambling Commission.
Our casino is part of the Betable network of casinos. A self-exclusion or time-out at another casino in the network stops a new sign-up here until it has expired, and you only hear from other network sites if you opt in to their marketing.
Our terms are governed by the law of England and Wales. Before any material change takes effect we email you and show a banner on our pages, at least 7 days in advance.
Support and complaints
Live chat
Our live chat team is there 24/7 for account, payment and game questions.
Prefer to write? Email our support team and we reply to your registered address. Data protection requests go the same way, marked for the Data Protection Officer.
If something goes wrong, tell us through live chat or email. We accept complaints from the account holder or an authorised representative.
- We acknowledge your complaint within 5 working days.
- A final response follows within 15 working days of that acknowledgement. If the case is complex or delayed by factors outside our control, we explain why and give you a revised timetable, and in every case you get a final response within 8 weeks of the date we received your complaint.
- Still unresolved after 8 weeks, or unhappy with our final response? Take it to the Independent Betting Adjudication Service, our approved dispute resolution service, within 12 months of our final response. It is free for you, and its decision binds us but not you.
The adjudication service handles disputes about gambling transactions, payments and promotions, not service complaints unconnected to a bet. Concerns about how we use personal data can also go to the Information Commissioner's Office.
If a game or payment ever looks wrong, stop using it and contact support straight away.
Oreels Casino FAQ
Is Oreels Casino licensed in the UK?
Yes, we hold a Gambling Commission licence. The company and licence details are under Licence and the company behind Oreels.
How do I log in to Oreels Casino?
Log in with the username and password you chose when you joined. The password reset steps are under Joining, login and your account.
What is the Oreels Casino welcome bonus?
It is a match on a new player's first deposit, paid as cash. The terms and worked examples are under Our welcome offer.
How long do Oreels withdrawals take?
That varies with the size of the withdrawal. The usual figures are under Deposits and withdrawals.
Can I deposit with a credit card?
No. Use a debit card or another accepted method in your own name instead.
How do I take a break from playing?
Take A Break locks your account for a short spell and self-exclusion for a long one. Both are explained under Safer gambling tools.
Ready to play at Oreels Casino
Create your account, verify your details and make your first deposit to start the welcome match. Set your limits on day one and enjoy our lobby at your own pace.